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FAQ’s

How Many Patients Do You Serve at the Spinal Physiotherapy & Sports Medicine Clinic?

Currently there are over 7,500 patients registered with us. That’s equivalent to an average sized GP practice.

What are the most common conditions you treat?
  • 55% of patients we treat are for problems with back &/or neck pain.
  • 24% are for joint problems – Shoulder, knee, hip, elbow, ankle.
  • 12% are for foot disorders.
  • 9% are for soft tissue problems such as tendinopathy, ligament sprains and muscle strains that are not otherwise associated with a joint problem above.
How many appointments can I expect to need?

Average number of sessions to discharge across all diagnosis = 4.41

​Some conditions take more, some take less and each individual is different.

How do patients report their outcome at the end of treatment?
  • 79% of patients self report that their condition is resolved.
  • 90% report they are at least 75% better. (Includes the 79% above who are fully better).
  • 6% report to be between 50-75% better
  • 3% report to have some improvement 25-50% better.
  • 2% report no improvement.
What happens if I am not improving?

In approximately 10% of cases we will need to refer on for a specialist opinion or further investigation. This may be imaging such as an MRI scan which we can arrange if necessary or write to your GP to arrange some blood tests or X-rays. In some cases it is obvious from the beginning that surgery will be required and we will refer accordingly. Having seen a physio, being assessed and having a letter to your GP or consultant in itself can be a great assistance in getting you the help you need. In almost 90% of cases however physio will result in the issue being resolved or at least 75% better.

When should I see a physiotherapist?

Primarily you may want to see a physiotherapist if you have what’s known as a musculoskeletal disorder.

Musculoskeletal disorders are the most common occupational illness in the UK, affecting millions of people a year. They include problems such as low back pain, neck pain, joint injuries and repetitive strain type injuries as well as sorts injuries.

If you have any musculoskeletal problem as a result of work, an injury at home or through sport or an accident or you don’t really know how or why, you should see a chartered physiotherapist.

There is no definitive answer as to who should be seen but generally, if you have pain that lasts for more than 48 hours without relief you need to seek a professional opinion. You can contact the clinic on 01223 350622 and we will advise you accordingly.

Some common conditions that physiotherapists see frequently and that you may recognise are listed in the Services & What We Treat section. Here you will find some general advice as to how to best manage these problems before you see your physiotherapist.

What to expect when you see a physiotherapist?

The physiotherapist will ask you to sit down (if you can) at their desk and run through a subjective examination. This involves some details that may be significant to your problem such as previous injuries, medications, x-rays or scans you may have had etc.

They will then ask you specific questions about the problem you have presented with such as where the pain is, how long you have had this problem for, what aggravates it and what eases it. There are no right or wrong answers but the subjective exam helps to narrow down the possibilities.

Once that is done, which usually takes about 5 minutes, the physiotherapist will then examine the problem. This usually involves a series of simple movements or tests within comfortable limits. For example if you have presented with back pain they will ask you to bend forward, backwards, from side to side. Simple tests to establish if you have a “trapped nerve” associated with your back pain may involve reflex testing, or moving the legs while you are lying down. These are very simple tests and nothing to be concerned about.

It is important that the physiotherapist can examine the area affected so appropriate clothing is important. Dignity will be respected at all times. If your back is to be examined they will probably ask you to roll your shirt/blouse up so your back can be seen. If you have a problem with your legs it is best to bring a pair of shorts if you can, so that your knee or hip can be seen if that is the problem. Similarly, if it is your neck or shoulder area, clothing should be loose enough to expose the relevant parts.

Once these tests have been carried out the physiotherapist will palpate the area to identify any abnormalities and establish the diagnosis if possible.

When the examination is complete the physiotherapist will explain to you what the nature of your problem is. They will formulate a management plan which may range from simple advice or may involve a course of treatment.

How do I make an appointment?
The easiest way to make an appointment is to call the clinic on 01223 350622, or by booking an appointment online. We offer both face to face and virtual consultations. For more information about virtual consultations please visit our Online Consultation page.
Do I need to see my GP?

It is not necessary to see your GP prior to making an appointment.

Some insurance companies require a referral from your GP in order to cover the cost of treatment. It is important to check with your relevant insurance company before you attend for treatment.

How do I know my physiotherapist is qualified?

The Spinal Physiotherapy & Sports Medicine Clinic only employs Fully Qualified Chartered Physiotherapists who are registered with the Health Professions Council.

Kevin Hunt is the principle Physiotherapist who is a member of the Chartered Society of Physiotherapists (CSP) and holds a Masters degree in Sports medicine. He has worked in both the public and private sector and has been in Private practice for over 15 years. He has published work on Acupuncture and Frozen shoulder and has also carried out research into Exercise and Sleep, Spondylolysis in Golf, The effectiveness of Creatine on Multiple Sprint performance in Ice Hockey and Anterior Cruciate Ligament Instability testing. He is the expert author on sports injuries for Living Sport magazine and has lectured on injury prevention and management in horse racing at University level.

Kevin Hunt’s membership numbers:

  • CSP: 070713
  • HCPC: PH61472
  • Aviva Provider No.: 600028646
  • Cigna: 000M123370
  • WPA Provider No.: 3718783

Charles Smith is a Chartered Physiotherapist who graduated from St. George’s University of London and has spent 7 years working in both the National Health Service and private practice.

Charles training in the National Health Service included core rotations of general medicine, respiratory and out-patients. Over the last 5 years Charles has focused on musculoskeletal practice including post-operative cases, sports rehabilitation and day to day musculoskeletal complaints.

Charles Smith’s memberships numbers:

  • CSP: 093003
  • HCPC: PH 102474
  • Aviva: 600095150
  • Cigna: 000M123370
  • WPA: 920963616

Information about the appropriate governing bodies relating to Physiotherapy and Acupuncture can be found in the Treatments section of the web site.

Testimonials

Here are some of the things patients have had to say about our clinic and are happy for us to share with you.

"Everyone was friendly and professional, and I felt that the staff were knowledgeable, and cared about their patients. I liked having a detailed explanation of the diagnosis, since it made it easier to understand how to treat it. I especially appreciate the extra effort in making sure I understood the exercises properly."

Survey Response

"After seeking various treatments for nearly two years, the treatment at spinal physio was the first time I really felt someone knew how to tackle the issue. Very clear and logically explained. Very frank and direct regarding the treatment and recovery which I greatly appreciated."

Survey Response

"Just a quick note to say thanks for taking the time to see me the other day. Most impressed. You're actually the first person out of all Physios, GP's and Consultant I've seen who's managed to clearly explain what happened and how to deal with it. That, in itself, is a great help"

Dave H.

"I am 75 years old & I have been to several Physiotherapists throughout my life. I had a torn Cartilage in my right knee and was in great pain. Mr Hunt came to my rescue. Mr Hunt , not to be dramatic, saved my life. He is amazing. He explained every part of my treatment carefully to me . I am now pain free. Mr Kevin Hunt is wonderful and I cannot praise him enough. Thank you Mr Hunt."

Mrs Jean-Ann Bartlett

"Kevin was very professional in his approach; he is helpful and understanding. He taught me a lot about my back, my body and especially pain (and the experience of pain). He reassured me that my back pain was not due to some kind of mechanical glitch and that structurally, everything was alright by assessing my range of motion. This motivated me to resume exercise and focus on recovery and regaining physical strength."

Survey Response

"I was extremely happy. Treatment was excellent, your receptionist is delightful and extremely efficient, and the premises are spotless and welcoming."

Survey Response

"Kevin is outstanding. Extremely clever at diagnosis and treatment. He instils great confidence and is hugely motivating. He also has a brilliant sense of humour! I have recommended him to numerous friends."

Survey Response

"Friendly and respectful - and totally sorted my problem. Keep it up."

Survey Response

"My Physiotherapist Kevin has been highly professional, very kind and down to earth. I received excellent treatment, clear and detailed explanation of the condition I got. The receptionist was also very kind and has excellent communication skills. Overall I am happy that I chose this clinic for treatment and I would definitely recommend this clinic to everyone."

Survey Response

"I have had back problems for 15 years and have seen a number of people over the years who never really seemed to solve the problem. Before I came to Spinalphysio I thought it would be just another place that treated backs. It is much more than that. They exceeded my expectations. A very happy customer."

Mark B.

"Prompt booking, great reception with capable staff and a wonderful physiotherapist. I also appreciated both the email and SMS reminders of my appointment time and date"

Survey Response

"Thank you for watching my children while I had my treatment. It meant that I could do my whole course of treatment rather than only do one or two appointments."

Survey Response